Refund and Cancellation Policy

Welcome to Addpay! We are committed to providing you with a seamless and secure financial experience. We understand that sometimes circumstances may require you to request refunds or cancel services, and we're here to assist you. Please take a moment to review our refund and cancellation policy.

Refund Policy

Refund Eligibility

Refunds may be requested for certain products or services, as specified in the terms and conditions of each product or service.

To be eligible for a refund, you must meet the specific criteria outlined in the product or service agreement.

Refund Request Process

To request a refund, please contact our customer support team through 1800 121 1150 within 5 days of the original transaction.

Provide all necessary information, including the transaction details, reasons for the refund, and any supporting documentation.

Our team will review your request and respond within 5 business days with the outcome.

Refund Processing

Approved refunds will be processed to the original payment method used for the transaction.

The processing time for refunds may vary depending on your financial institution, but we will make every effort to expedite the process.

Cancellation Policy

Cancellation Eligibility

Cancellations may be allowed for certain subscription plans or services, subject to the terms and conditions specified during sign-up.

You can find the cancellation terms in your account settings or in the subscription agreement.

Cancellation Process

To cancel a subscription or service, log in to your account and navigate to the cancellation section.

Follow the provided instructions to initiate the cancellation process.

If you encounter any issues, please reach out to our customer support team for assistance.

Cancellation Confirmation

Once you've successfully canceled a subscription or service, you will receive a confirmation email. Please keep this confirmation for your records.

Contact Information

If you have any questions, concerns, or need assistance with refunds or cancellations, please don't hesitate to contact our customer support team

Email: Info@addpay.in

Phone: 1800 121 1150

Changes to this Policy

Addpay reserves the right to update or modify this refund and cancellation policy at any time. Any changes will be posted on our website, and the revised policy will become effective immediately upon posting